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A Message from the Management

As the new President and CEO of Mizuho Bank, I would like to thank you for your continued interest in and support of our business.

I would also like to take this opportunity to express my sincerest apologies to all our valued customers and other stakeholders for any inconvenience or concern caused by the recent administrative actions taken against Mizuho Bank and Mizuho Financial Group by Japan's Financial Services Agency (FSA).

We are making steady progress in implementing reforms under the business improvement plans that have already been submitted to the FSA. We remain committed to our social responsibility to end all relationships with antisocial forces and to winning back the trust of our customers and society at large.

Services Provided by Mizuho Bank

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The former Mizuho Bank and Mizuho Corporate Bank formally merged on July 1,2013, resulting in the formation of the new Mizuho Bank.

As a leading financial institution with one of the largest customer bases in Japan, the new Mizuho Bank fully leverages the comprehensive capabilities of the Mizuho group to meet our customers' diverse financial needs and contribute to the economic and social development of Japan and countries around the world.

We are similarly committed to fulfilling our public duty as a financial institution by facilitating our customers' access to a stable supply of funds.

Dedicated to Becoming Our Customers' Most Trusted Financial Partner

As the largest financial institution in the Mizuho group, during fiscal 2013, Mizuho Bank worked to improve customer convenience by promoting a strategy of close collaboration between the Mizuho group's banking, trust banking, and securities entities, based on the One Mizuho New Frontier Plan that was formulated by our parent company, Mizuho Financial Group.

In the interest of further developing the One Mizuho strategy, during fiscal 2014, we aim to improve our profitability through our differentiated cross-functional strategies and expand the customer base that underpins our global business expansion. To our individual customers, we will seamlessly provide a diverse mix of financial products and services across the banking, trust banking, and securities segments, and our corporate customers can expect us to enhance our lending function by demonstrating our ability to take intelligent risks, improve our ability to provide solutions based on Mizuho's unique competitive advantages, such as industry expertise and capabilities in developing new products, and promote initiatives targeting non-Japanese customers in markets around the world.

We are dedicated to becoming our customers' most trusted financial partner. Everyone at Mizuho shares a commitment to providing our customers with the financial services best suited to helping them achieve their goals.

We appreciate your continued support and look forward to forming even closer relationships with our stakeholders during fiscal 2014.

April 2014

File:Autograph–Nobuhide Hayashi

Nobuhide Hayashi
President & CEO
Mizuho Bank, Ltd.

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Mizuho's Brand Strategy

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