Assistance with the products and services listed below is available in English.
- Yen deposits
- Foreign currency deposits/overseas remittance
- Housing loans
- Other loans
- Mizuho Direct *1
- Mizuho Mileage Club *2
Monday – Friday: 9:00am – 5:00pm (Japan time)
Closed on public holidays in Japan, including substitute holidays, as well as Dec. 31 – Jan. 3.
Service may not be available during the above hours due to system maintenance etc
- *1Online banking service accessible from personal computers and smartphones
- *2Membership service which offers special benefits, such as free ATM usage outside of business hours, depending on the customer's transaction status, etc.
- Step 1:
- Call the toll free number above.
- Step 2:
- You will be connected to an interpreter–operator. Please inquire in English about the product/service you are interested in.
- Step 3:
- The interpreter–operator will connect you to the representative who is in charge of that product/service.
- Step 4:
- A three–way call (customer — interpreter–operator — representative in charge of product/service) will begin.
- Step 5:
- The interpreter–operator will interpret your inquiry into Japanese for the representative, and interpret their reply into English for you.